Privacy Policy

How Mawou collects, uses, and protects information you share with us.

Effective Date May 1, 2025
Last Updated May 1, 2025
Applies To mawou.com and all Mawou services

1. Introduction

Mawou ("we," "our," or "us") is a Maryland-based construction inspection firm. We respect your privacy and are committed to being transparent about how we handle the information you share with us when you visit our website or contact us about our services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website at mawou.com, you agree to the practices described in this policy.

2. Information We Collect

We only collect information that you voluntarily provide to us. This website does not use tracking cookies, behavioral advertising, or analytics that collect personal data.

Information you provide through our contact form:

  • First and last name
  • Email address
  • Phone number (optional)
  • Company or organization name (optional)
  • Type of service you are inquiring about
  • Your role (e.g., homebuyer, contractor, developer)
  • Project details you choose to share in your message

Information collected automatically:

Our website itself does not collect or store any browsing data. However, our form submission service (Formspree — see Section 5) may log basic technical data such as your IP address and browser type as part of processing your submission. We do not access or use this technical data for marketing or tracking purposes.

3. How We Use Your Information

Information you submit through our contact form is used solely to:

  • Respond to your inquiry or quote request
  • Discuss the scope and details of a potential inspection engagement
  • Follow up on services you have requested
  • Communicate important information related to an active project

We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes. Your information is used only to serve you directly.

4. How We Store and Protect Your Information

Form submissions are delivered to us via Formspree (see Section 5) and received in our business email inbox. We do not operate a database or CRM that permanently stores your contact information unless we have entered into an active service engagement with you.

We take reasonable precautions to protect information in our email communications, including using password-protected accounts and secure email services. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our contact form is powered by Formspree (formspree.io), a form processing service. When you submit our contact form, your data is transmitted through Formspree's infrastructure and forwarded to our email. Formspree may retain a copy of your submission on their servers subject to their own privacy policy, which you can review at formspree.io/legal/privacy-policy.

Other than Formspree for form processing, this website does not integrate any third-party analytics, advertising networks, social media trackers, or data brokers.

6. Cookies

This website does not use cookies of any kind — not session cookies, persistent cookies, analytics cookies, or advertising cookies. You will not be tracked across sites or sessions when you visit mawou.com.

7. Children's Privacy

Our services are directed at businesses and adult individuals involved in construction projects. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through our website, please contact us immediately using the details in Section 9 and we will promptly delete it.

8. Your Rights

You have the right to:

  • Access — request a copy of any personal information we hold about you
  • Correction — ask us to correct inaccurate information
  • Deletion — request that we delete your personal information from our records
  • Opt-out — ask us to stop contacting you at any time

To exercise any of these rights, please contact us using the information in Section 9. We will respond within a reasonable time and at no cost to you.

9. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or have a concern about how your information has been handled, please reach out:

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.